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Shipping
 
We offer the following United States shipping options:

United State Postal Service
Priority Mail (2-3 days)
$9.00 per package (up to 4 images per package);
includes insurance and delivery confirmation
UPS Ground
UPS Second Day Air
UPS Next Day Air

Payment Methods
If you are interested in purchasing anything on this site, you may do so by adding the item to your shopping cart.
 
We accept:
  • Mastercard
  • Visa
  • Discover
  • Diner's Club
  • American Express
  • PayPal
Packaging

Kolander Images packages your product inside heavy duty mailing tubes in order to help guarantee it will arrive free from defect.

Your package will be assembled by hand and contain the following:

  • A packing slip
  • Each product, which includes:
    • Shielding paper
    • A hand-endorsed limited edition print
    • A hand-endorsed Certificate of Authenticity
    • A description of the product
    • A note from the artist
    • An artist’s bio
    • And for artist’s proofs, a special note from the artist

Security

Commitment to Data Security:

Kolander Images is committed to the security of information collected on our sites.  To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies

At kolanderimages.com, we may use cookies to help us provide you with a fast, convenient shopping experience at our online store.  A cookie is a data element that a web site sends to your browser.  It is stored on your computer hard drive and tells a web site that a previous visitor has returned.  It doesn't automatically give personal information about you, like your e-mail address or name.

If you want to give us personal information through registration, then a cookie will help us deliver content based on your interests and preferences.  Cookies also help us monitor whether our web sites are functioning properly and to perform site traffic analysis.

Encryption:

Encryption is a process by which we use software to scramble sensitive information while it is in transit to kolanderimages.com. We use industry standard Secured Socket Layering (SSL) technology for secure online transactions.  It is based on a key that has two different parts: public and private.

The public part of the key is distributed to those you want to communicate with. The private part is for recipients' use only.  When you send personal information to us, you use our public key to encrypt your personal information.  That means if your information is intercepted during the transmission, it is scrambled.  Once we receive your encrypted personal information, we use the private part of our key to decode it.

Making a credit card purchase online at kolanderimages.com is just as safe as making a credit card purchase over the telephone.

Privacy Policy

Commitment to Privacy:

Kolander Images is concerned about your privacy and the security of your personal data.  We have made a strong effort to ensure that your personal information is safeguarded.  This notice explains our online information practices and the choices you can make about how your information is collected and used. It discloses the privacy guidelines for kolanderimages.com.

Collected Information:

We receive information from you when you:
• Place an order
• Subscribe to regularly scheduled e-mails
• Sign up for one of our services
• Participate in a sweepstakes or other promotional offer
• Provide feedback in an e-mail

We may ask for your name, e-mail address, phone number, address, age, type of business, customer number, credit card number and expiration date. We may also request personal preference information that is needed to register or subscribe you to services or offers, or make product recommendations.

Use of Information:

Information about our customers is an important part of our business, and we DO NOT sell it to others.

Name, address, phone number, customer number, and credit card information are used to ship and bill orders and for future marketing purposes.  In addition, phone number and customer number are used in case there is a problem with your order and customer service needs to contact you.  Personal information allows our web sites to make product recommendations to you.  If you subscribe to our e-mail notification service, you may receive periodic e-mail promotions and special offers.

We also gather data on visitor's movements through our sites.  This information is used to improve our service to you and to administer our web sites.  Data on visitors' home servers is aggregated for internal review.  The aggregate information on what pages are visited is used to improve the site content and also for error tracking purposes related to the functioning of the site.  Individually identifiable e-mail addresses are not captured or stored for future use, unless you choose to subscribe.

In any communication, be sure to include your name, mailing address, and customer account number.

Persons who communicate with kolanderimages.com and therefore supply us with an e-mail address may receive responses from us by e-mail.

Finally, please note that we also might offer links to other third party sites and services. Be aware that these outside parties operate under their own privacy and security policies, and Kolander Images has no responsibility or liability for these independent policies or actions.  All internal/external Kolander Images parties, such as employees, agents, and contractors are similarly bound by these privacy and security policies.

E–Mail:

If you provide Kolander Images with your e–mail address, you may receive e–mail responses from us.  If you do not want to receive marketing or promotional e–mails from Kolander Images, then please do not subscribe to our periodical e-mails.

Terms & Conditions
Orders typically ship within 2 to 5 days of receipt of payment.
If your product arrived damaged, return it within 30 days prepaid postage in the original (or like) container and with the Certificate of Authenticity, we we’ll send you a replacement free of charge.
 
We believe you will be very pleased with our products.  We understand, however, that it might be difficult to shop from the Internet, being unable to inspect pieces in person.  To make it easier, we have a 30 day no-hassle return and exchange policy.  If, for any reason, you're not happy with your Kolander Images purchase, return it to us and we will promptly refund your money (excluding shipping and handling charges) or exchange it for something else.  Simply follow the instructions below:
 
1. Please contact us within 30 days for a return authorization number prior to returning the product.  Please provide your telephone number so that we can call you if we have questions.

2. Products must be in original condition and repackaged properly, in the original packaging, and including the Certificate of Authenticity.  Products not in their original condition will be subject to a 25% restocking fee.
 
3. Your return must be shipped prepaid and insured.
 
4. Assist us by including the reason for your return on the back of the original packing slip.
 
5. We would absolutely appreciate it if you could handle the piece delicately!
 
6. And finally, we cannot accept returns after 30 days from shipping date.
 
7. If the error is ours, we will pay for all shipping costs.
LEGAL STATEMENTS:
PRIVACY
 
Please review our Privacy Policy, which also governs your visit to Kolander Images, to understand our practices.
 
COPYRIGHT
 
All content included on this web site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of Kolander Images or its content suppliers and protected by United States and international copyright laws, Title 17, United States Code. The compilation of all content on this web site is the exclusive property of Kolander Images and protected by U.S. and international copyright laws. All software used on this site is the property of Kolander Images or its software suppliers and protected by United States and international copyright laws.
 
LICENSE & SITE ACCESS
 
Kolander Images grants you a limited license to access and make personal use of this web site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Kolander Images. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.  This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Kolander Images.  You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Kolander Images without express written consent.  You may not use any meta-tags or any other "hidden text" utilizing the Kolander Images name or trademarks without the express written consent of Kolander Images.  Any unauthorized use terminates the permission or license granted by Kolander Images.  You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Kolander Images so long as the link does not portray Kolander Images or their products or services in a false, misleading, derogatory, or otherwise offensive manner.  You may not use any Kolander Images logo or other proprietary graphic or trademark as part of the link without express written permission.
 
SUBMISSIONS TO KOLANDER IMAGES & AFFILIATED SERVERS
 
Any remarks, suggestions, ideas, messages and data submitted by you to Kolander Images through this web site (collectively, the "Messages"") shall be and remain the exclusive property of Kolander Images.  You represent and warrant to Kolander Images, and accept responsibility for, the accuracy, appropriateness and legality of the Messages.  Your submission of such Messages shall constitute an assignment to Kolander Images of all worldwide right, title and interest in and to all copyrights and other intellectual property rights in the Messages.  Kolander Images is entitled to use, copy modify, disclose, distribute and make derivative use of any of the Messages for any purpose without restriction or compensation in any way to you.
 
MODIFICATION OF CONTENT
 
Kolander Images attempts to ensure that the content on this web site is complete and current.  As indicated in the DISCLAIMERS set forth below, Kolander Images does not guarantee that the information contained on this web site will not contain errors, inaccuracies or omissions.  Such errors, inaccuracies or omissions may relate to price or to product description or availability.  Kolander Images reserves the right to correct any error, inaccuracy or omission or to change or update the content without prior notice to you.  Further, Kolander Images reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged.  If your credit card has been charged for the purchase and your order is canceled, Kolander Images shall promptly issue a credit to your credit card.  If you are otherwise unsatisfied with your purchase, you may return it to Kolander Images in accordance with the Return/Cancellation Policy.
 
DISCLAIMERS
 
ALL CONTENT ON THIS WEB SITE, INCLUDING, BUT NOT LIMITED TO, ANY ADVICE THAT MAY BE GIVEN TO YOU OVER THIS WEB SITE, ARE PROVIDED "AS IS" AND ALL USE OF THIS WEB SITE IS AT YOUR OWN RISK.  KOLANDER IMAGES DISCLAIMS, AND YOU HEREBY WAIVE, ANY AND ALL WARRANTIES AND LIABILITIES OF KOLANDER IMAGES, WHETHER EXPRESS OR IMPLIED, ARISING BY OPERATION OF LAW OR OTHERWISE, WITH RESPECT TO THIS WEB SITE AND ANY CONTENT ON THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO, ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; (B) IMPLIED WARRANTY OF NON-INFRINGEMENT; AND (C) CLAIM IN TORT (INCLUDING NEGLIGENCE).  WITHOUT LIMITING THE FOREGOING, YOU ACKNOWLEDGE THAT KOLANDER IMAGES DOES NOT REPRESENT OR WARRANT THAT THIS WEB SITE WILL BE ACCESSIBLE WITHOUT INTERRUPTION OR THAT THIS WEB SITE OR THE SERVER THAT MAKES THIS WEB SITE AVAILABLE ARE FREE FROM ERRORS, DEFECTS, DESIGN FLAWS OR OMISSIONS OR FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
 
KOLANDER IMAGES DOES NOT WARRANT THE ACCURACY, INTEGRITY OR COMPLETENESS OF THE CONTENT PROVIDED IN THIS WEB SITE, INCLUDING ANY ADVICE OR OTHER SIMILAR INFORMATION OBTAINED BY YOU FROM US OR THROUGH THIS WEB SITE.  KOLANDER IMAGES DOES NOT MAKE ANY REPRESENTATION THAT THE CONTENT PROVIDED IS APPLICABLE OR APPROPRIATE FOR USE IN LOCATIONS OUTSIDE OF THE UNITED STATES.
 
Kolander Images may display advertising prints for products sold through this web site.  Kolander Images attempts to display the colors of the products shown on this web site as accurately as possible.  However, we cannot guarantee that the color you see matches the product color, as the display of color depends, in part, upon the type of computer monitor used by you.
 
LIMITATION OF LIABILITY
 
IN NO EVENT SHALL KOLANDER IMAGES, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, SUCCESSORS OR ASSIGNS OR OTHER REPRESENTATIVES BE LIABLE, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE-WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, TO YOU OR ANY OTHER PERSON FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES) ARISING OUT OF OR IN CONNECTION WITH ANY USE OF, INABILITY TO USE, OR RESULTS OF USE OF, THIS WEB SITE OR ANY CONTENT ON THIS WEB SITE, EVEN IF KOLANDER IMAGES OR ITS REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  IF YOU ARE DISSATISFIED WITH THIS WEB SITE AND THE CONTENT THEREON, OR THE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THIS WEB SITE.  SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES.  IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
 
LINKS TO THIRD PARTY WEBSITES
 
This web site may contain links to other sites that are neither owned nor operated by Kolander Images (collectively, "Third Party Sites"). Such links are provided for your convenience only.  Kolander Images makes no representations whatsoever about any Third Party Sites, which you may access through this web site, as Kolander Images, has no control over the content appearing on such Third Party Sites.  Moreover, a link to a Third Party Site does not imply and does not constitute sponsorship, endorsement, approval or responsibility for the content on, or the use of, such Third Party Site.  No rights to use or copy the information on this web site or the Third Party Site is granted or implied.  Please Note: The privacy policies applicable to Third Party Sites may differ significantly from Kolander Images Customer Information Privacy Policy. You are encouraged to review the applicable privacy policies of such Third Party Sites.
 
APPLICABLE LAW
 
By visiting Kolander Images, you agree that the laws of the State of Oregon, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and Kolander Images or its affiliates.

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